How to Report a Human Rights Violation
Selecting the right information — Presenting it clearly
Before sending a complaint, ensure that all the details listed in points 1 to 7 of A - 'Essential information' - are included in your submission. In cases of extreme urgency, it may be possible to submit a case without some of these details, but their absence makes examining the matter more difficult.
If you have additional information, it could be helpful. Examples of useful additional information are provided in B) - 'Useful information'. These details are not essential but can be important in some cases.
Information may be sent in list form, or it may be provided in a letter. Providing the correct kind of details and expressing them clearly make a quick response easier.
The identity of a victim will always be included in any contact between the Special Representative and State authorities. The Special Representative cannot intervene without revealing the victim’s identity.
If the victim is a minor (below 18 years of age) the Special Representative will include his or her name in contact with the State but will not include the name in any subsequent public report.
The source of the information provided or the victim may also request that the victim’s name not be included in public reports.
The identity of the source of information on the alleged violation is always kept confidential, unless the source agrees that it may be revealed. When submitting information you may indicate whether there are any other details which you would like to remain confidential.
Contact details for sending submissions & for further correspondence
The Special Representative’s staff will acknowledge the receipt of a submission if this is requested. They can be contacted at any time for further discussion.
- E-mail contact details: firstname.lastname@example.org
The text of the e-mail should refer to the human rights defenders mandate.
- Fax: +41 22 917 9006 (Geneva, Switzerland)
- Telephone: +41 22 917 1234.
This is the number for the United Nations telephone operator in Geneva, Switzerland.
Callers should ask to speak with staff at the Office of the United Nations High Commissioner for Human Rights dealing with the special procedures of the Commission on Human Rights, and specifically with staff supporting the mandate of the Special Representative on human rights defenders.
A) Essential information
- Name of alleged victim/s
Take care to give first and family names and to spell names correctly.
Victims can be individuals, groups or organizations.
- Status of the victim as a human rights defender
In what human rights activity is the victim (person/s, organization) engaged?
- Alleged violation/s committed against the victim
What happened? Where? When? What is the current situation?
Give any available information on who allegedly committed the violation:
e.g. two men (in uniform?);
rank, unit or other identification or title.
- Action by authorities
Has the matter been reported to the relevant authorities?
What action has been taken?
- Link between the violation and human rights work
Why do you think the alleged violation is a response to the human rights work of the victim?
- Who is submitting this information?
Give name and contact details. Give also professional role, if relevant.
B) Useful information
- If the victim is an individual, please provide information on gender, age, nationality and profession.
- If the victim is an individual or an organization, please provide contact details. Contact details are treated as confidential.
- Where relevant, please also indicate the city and country in which the victim (person/s, organization) conducts this human rights work.
- Where an initial violation has led to a series of other acts, please describe them in chronological order. For example, if the initial concern is that a human rights defender has been arrested, details should be provided. But if he or she is subsequently detained, other useful information would include: the place of detention; whether the person has access to a lawyer; the conditions of detention; the charges; etc.
Were there any witnesses to the alleged violation?
Were there any other victims?
- Action taken by the victim or by human rights organizations
Has the alleged violation been made public?
Has this information been sent to other human rights groups?
- Previous incidents
If there have been previous incidents which are relevant, please give details.
Submissions may be made by organizations or individuals.
Be sure to follow up your allegation with regular updates.
Send any updated information you have as soon as possible. It is especially important to know if there has been any change in the situation of the victim.
Updates might be given where:
- additional information becomes known (e.g. the identity of the perpetrator of the violation);
- new events occur (e.g. the victim’s release from detention).
UN Fact Sheet No. 29, 'Human Rights Defenders: Protecting the Right to Defend Human Rights'
United Nations Human Rights - Submitting Complaints
Declaration on Human Rights Defenders
'Global Report on the Situation of Women Human Rights Defenders' - by the Women Human Rights Defenders Coalition, 2012